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The Shuttle will be closed for Winter from Sun 27 Oct 2019 and will re-open Mon 9 March 2020

Are you visiting London with a limited amount of time for London sightseeing?  The Official Shuttle enables you to visit two of England's most historic sights in One Day!  Travel independently by train to your first attraction.  Take The Shuttle to your second attraction. Return to London by train whenever you choose.

Catch a train from London at either Paddington (changing at Slough) to Windsor & Eton Central or Waterloo station for Windsor & Eton Riverside or Hampton Court in the morning (we suggest departing at around 8.45 for Windsor Castle and 9.00 for Hampton Court). You may use your Oyster card to get to Hampton Court station but not to Windsor. It is the responsibility of all Shuttle passengers to purchase correct and valid train and venue tickets independently. All train stations are close to your chosen destination. 

Book The Official Shuttle at the time and direction you want below. We can only accept passengers who have pre-booked the Shuttle. The Shuttle transfer service only runs during lunchtime. Return from your second venue independently by train to London.

Your Booking Confirmation will be delivered to your email address immediately. Please check your Spam and Junk Mail folders and if you have not received your confirmation, please send a message to and a duplicate will be sent.

Please check train times and costs here.

Shuttle Timetable

Hampton Court Palace – Windsor Castle 12:45
Windsor Castle – Hampton Court Palace 13:30

Hampton Court Palace – Windsor Castle:


Windsor Castle – Hampton Court Palace:


The Shuttle operates daily 7 days a week between early March and late October.

Tickets will be sent to you via email.

Shuttle Booking

  • Calender
We can only accept passengers who have pre-booked the shuttle. Please book now to avoid disappointment.

Accepted payment methods

Accepted cards: Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Visa Electron, Maestro, JCB - Powered by Worldpay

Map, Shuttle Bus, Collection and Drop of Points, Hampton Court Palace

Pick up and Drop off locations

Hampton Court Palace

Pickup: Tfl Bus Stop E 'Hampton Court Green - Cardinal Wolsey' on Hampton Court Road. Simply exit the Palace through the main Gate, cross the road at the light controlled pedestrian crossing and turn right and follow the road round passing Sir Christopher Wren's former home and continue for approximately 50 yards.

Drop off: Tfl Bus Stop F 'Hampton Court Palace' immediately outside Hampton Court Palace.

For more information on Hampton Court Palace’s programme of events and ticket purchase please check here

Windsor Castle

Map, Shuttle Bus, collection and drop of points Windsor Castle

Pickup and Drop off: At Windsor Parish Church of Saint John the Baptist in the High Street.

If Windsor Castle is your morning visit, it is vitally important that you check the programme of events and purchase your tickets in advance here Large numbers of Tour Groups arrive in Windsor at approximately 9:30 on their way to Bath and Stonehenge delivering hundreds of tourists, this results in long queues (lines) at the Ticket Office. Advance booking will avoid the need to queue although you will still need to pass through ‘airport’ style security before entering.

Windsor is fortunate to have two train stations both a short walk to the Castle. Windsor Eton Central for trains from London Paddington via Slough. London Waterloo has a direct service to Windsor Eton Riverside.

Please note that as a working royal palace, the Castle is used frequently by The Queen for State ceremonies and official entertaining, and closures can occasionally occur at short notice.

Please also note that the Semi-State Rooms are only open during the winter months between late September 2015 and early March 2016. For further information on Windsor Castle's program of events and ticket purchase please check here  

Please be aware the Semi-State Rooms will not be open when the State Apartments are closed.